Schedule grids
Set up days, time windows, capacity, attendance type, linked services and operational exceptions.
What schedule grids are for
What schedule grids are for Schedule grids define when your pet business can receive appointments. They organize working days, time windows, capacity, attendance type and available services. What it is for Use this area to create grids, link services, configure weekdays, capacity and exceptions such as holidays, maintenance, vacations or reduced staff. Attendance types - Scheduled time: fixed time blocks with interval and capacity per slot. - Daycare/day rate: day-based scheduling with daily capacity and operating window. - Overnight: entry and exit scheduling, controlling stay and boarding availability. 🚀 Available guides 1. How to organize schedule grids in PetHub 2. How to add a schedule grid 3. How to edit, deactivate and adjust schedule exceptions 💡 Practical tip Create separate grids when services follow different logic: grooming by scheduled time, daycare by day and boarding by overnight.
How to organize schedule grids in PetHub
How to organize schedule grids in PetHub The Schedule grids list shows appointment availability bases and helps the team review base window, capacity, configured days, linked services and status. 🚀 Step by step 1. Open Schedule grids. 2. Search by grid name. 3. Use status or attendance type filters when needed. 4. Review Grid, Base window, Capacity, Days and Status. 5. Check whether services are linked. 6. Open the grid to view details, services, days and exceptions. 7. Use New grid to create a new availability setup. ✅ Expected result You find the right grid and know whether it is ready to release appointment times.
How to add a schedule grid
How to add a schedule grid Add a schedule grid to tell PetHub when a service can be booked and what capacity the operation can handle. 🚀 Step by step 1. Open Schedule grids. 2. Click New grid. 3. Fill in the grid name. 4. Select the attendance type. 5. Enter default start and end time. For overnight, use entry and exit when available. 6. Configure interval between time slots for scheduled-time services. 7. Define capacity by slot, day or overnight according to the attendance type. 8. Link only the services that can be booked through this grid. 9. Review weekdays and customize day windows when needed. 10. Keep the grid active to release new appointments. 11. Save the record. ✅ Expected result The grid is created and controls availability for the linked services.
How to edit, deactivate and adjust schedule exceptions
How to edit, deactivate and adjust schedule exceptions Edit a grid when time windows, capacity, linked services or working days change. Use exceptions for holidays, maintenance, vacations or special capacity. 🚀 Step by step 1. Open Schedule grids. 2. Search for the grid by name. 3. Open the record and click Edit. 4. Update default times, interval or capacity. 5. Adjust compatible services. 6. Adjust weekdays when a day has a different window. 7. In Exceptions, add special periods. 8. Fill in label, start, end and internal reason. 9. Enable Close schedule during the period when no times should be offered. 10. Deactivate the grid when it should no longer accept new appointments. 11. Save the changes. ✅ Expected result The grid reflects the real operational availability.